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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Learn more about useful Bitrix24 tips and updates

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Communications
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CRM
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Bitrix24 tips and updates
Change the first account administrator
Bitrix24 tips and updates
Change the first account administrator
The article with useful information on how to change the first account administrator and how to assign administrator rights.
2 min
How Businesses Are Reacting to the Coronavirus Outbreak. Bitrix24 COVID-19 Survey Results.
Bitrix24 tips and updates
How Businesses Are Reacting to the Coronavirus Outbreak. Bitrix24 COVID-19 Survey Results.
3 min
All users of the Bitrix24 account can now upgrade the current plan.
Bitrix24 tips and updates
Important: current Bitrix24 plan upgrade permissions
All users of the Bitrix24 account can now upgrade the current plan.
1 min
As Facebook is one of communication channels in Bitrix24, we need to notify you of important changes to WhatsApp and Facebook Messages open channels.
Bitrix24 tips and updates
Facebook Messenger Platform Policy update
Starting March 4th, a new Facebook messenger platform policy is applied.
1 min
We have decided to temporarily remove 12 user restriction on free Bitrix24 plans and make it possible to use our free accounts by an unlimited number of users.
Bitrix24 tips and updates
Bitrix24, Coronavirus, Remote Working And Contingency Planning
2 min
Work schedules
Bitrix24 tips and updates
Work schedules in Bitrix24
Now there are three types of work schedules in your Bitrix24: flexible schedules, fixed schedules and shifts.
1 min
Sales Center: Connect PayPal
Bitrix24 tips and updates
Sales Center: Connect PayPal
This option allows your customers to pay for orders placed in Bitrix24 online stores via PayPal.
1 min
Checklists in mobile tasks
Bitrix24 tips and updates
Checklists in mobile tasks
Checklists are now available in mobile tasks.
1 min
Knowledge Base in Bitrix24
Bitrix24 tips and updates
Knowledge Base in Bitrix24
The knowledge base is an excellent tool for storing and sharing the information relating to a specific subject.
1 min
Invite Bitrix24 partner to your Bitrix24 account
Bitrix24 tips and updates
Invite Bitrix24 partner to your Bitrix24 account
You can now invite a certified Bitrix24 partner to your account to help you set up and configure your Bitrix24.
1 min
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