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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Learn more about communications in Bitrix24

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Communications
Tasks and projects
CRM
Contact center
Websites
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Bitrix24 tips and updates
Workflows: Actions in Document Processing
Communications
Workflows: Actions in Document Processing
We've prepared the list of all workflow actions in document processing that will help you perform effective document management and document collaboration.
1 min
Workflows: Actions in Bitrix24.Drive
Communications
Workflows: Actions in Bitrix24.Drive
Here is the list of all workflow actions in Bitrix24.Drive that will help you work with Drive easier and more efficiently.
1 min
Bitrix24 On-Premise: Video calls for groups of 12 employees
Communications
Bitrix24 On-Premise: Video calls for groups of 12 employees
Videoconferencing in On-Premise versions of Bitrix24 for teams of up to 12 users.
1 min
Work with documents in Google Docs
Communications
Work with documents in Google Docs
Working with documents online in Google Docs is available in Bitrix24.
1 min
Video calls for groups of 12 employees
Communications
Video calls for groups of 12 employees
We are glad to inform you that videoconferencing in Bitrix24 is now available for teams of up to 12 users.
1 min
"My Profile" in Bitrix24
Communications
"My Profile" in Bitrix24
My profile works in slider and allows to easily edit, add information with in-place editing, add custom fields, tell other users about yourself, upload photos of memorable moments and much more.
1 min
Instant Messaging and Group Chat Etiquette in a Professional Environment
Communications
Instant Messaging and Group Chat Etiquette in a Professional Environment
We prepared basic rules to be followed when it comes to instant messaging and group chat in a professional environment, so take a look at what those are.

5 min
Webmail in Bitrix24
Communications
Webmail in Bitrix24: Mailbox Integration
Process mail, create leads in one click and create tasks by connecting your email address with Bitrix24!
1 min
Messaging and communication tools in Bitrix24
Communications
Messaging and communication tools in Bitrix24
Bitrix24 presents several tools for business communication which let you stay updated about ongoing work and system events.
3 min
New stuff in Activity Stream: Polls, Appreciations and Smart Follow Mode
Communications
New stuff in Activity Stream: Polls, Appreciations and Smart Follow Mode (Year 2012)
Now the Activity Stream is the main tool for information exchange in the intranet, and we have made a number of changes that make it even more useful for daily communications. 

2 min
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