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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 tips and updates
5 insights to automate your business with Bitrix24 in 2021
Business development
5 insights to automate your business with Bitrix24 in 2021
You won’t believe how much stuff you are used to doing manually can and should be automated with Bitrix24 - from document approval to SMM campaigns. Let’s see how it’s done.
7 min
5 Apps That Will Supercharge Your Productivity in 2021
Applications
5 Apps That Will Supercharge Your Productivity in 2021
Another January comes when you vow to work harder and better. This time, however, you can do it for real - we have compiled a list of apps that will send your productivity through the roof and into the stratosphere.
7 min
How to Configure Bitrix24 Main Menu and Why You Should Do It
How to Configure Bitrix24 Main Menu and Why You Should Do It
Just a nice little tip on how to fine-tune your Bitrix24 and make it do wonders for you faster.
4 min
Five Tips to Effectively Use Bitrix24 CRM Web Forms
Five Tips to Effectively Use Bitrix24 CRM Web Forms
Bitrix24 web forms are already quite effective even without these tips - but “quite effective” is not good enough for you, is it? If you are looking for some game-changing tricks, here’s what you need to know.
7 min
Four Ways to Use Bitrix24 Tasks to Boost Your Productivity in 2021
Four Ways to Use Bitrix24 Tasks to Boost Your Productivity in 2021
Since 2021 has been officially announced (by us) as the year of productivity, it makes perfect sense that we start it off with a relevant article.
5 min
When to Upgrade Your Bitrix24 Account
When to Upgrade Your Bitrix24 Account
And, most importantly, why and how.
4 min
New CRM Form Designer
CRM
New CRM Form Designer
The new update CRM form designer will let you create and edit existing CRM forms much easier and make the whole process much more enjoyable.
2 min
How to Succeed in 2021
Productivity
How to Succeed in 2021
Here are our tips and tricks on how to achieve great success in 2021.
6 min
HD Video Calls, Conferencing and Screen Sharing
Communications
HD Video Calls, Conferencing and Screen Sharing
Today we'd like to make an overview of Bitrix24 HD video calls and video conferencing tools with the updates and improvements that we've done so far.
3 min
New Automation Rules and Triggers in CRM
CRM
New Automation Rules and Triggers in CRM
We are glad to inform you that there are several new automation rules and triggers we've added to your Bitrix24 CRM.
1 min
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