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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 tips and updates
3 Strategies To Prevent Cross-Department Conflicts From Stalling Your Growth
3 Strategies To Prevent Cross-Department Conflicts From Stalling Your Growth
In this article we prepared the most common causes of interdepartmental conflicts and strategies to prevent them.

4 min
Bitrix24 CRM Marketing Automation Tools For Leads And Deals Webinar Recording
Webinars
Bitrix24 CRM Marketing Automation Tools For Leads And Deals Webinar Recording
We've added new marketing automation rules and triggers for leads and deals. Bitrix24 partner Intreface has conducted a webinar covering most common scenarios for this new feature.
1 min
Customer Story: The Lost Dogs’ Home
Productivity
Customer Story: The Lost Dogs’ Home
The Lost Dogs’ Home is a nonprofit animal shelter. It told us how Bitrix24 has changed their work for the better and saved them up to USD $1,300 a year!

3 min
Bitrix24 Integration With 3CX PBX
Applications
Bitrix24 Integration With 3CX PBX
Our friends at 3CX have released a plugin that connects their PBX with our CRM! Find out what new features it brings.
1 min
Customer Story: KinderRechteForum
Productivity
Customer Story: KinderRechteForum
Üwen Ergün, CEO of KRF (KinderRechteForum), gave his feedback of working on Bitrix24 and how it has greatly benefited his company!

4 min
New Activity Type In Bitrix24 CRM - Visit
CRM
New Activity Type In Bitrix24 CRM - Visit
If you go to Activity list, you’ll see that commercial Bitrix24 users now have new activity type – Visit. Here’s how Visit is different from Meeting.

2 min
Bitrix24 Open Channels Now Work With Instagram
Contact center
Bitrix24 Open Channels Now Work With Instagram
Now you can connect Instagram to Bitrix24 Open Channels in just a few clicks and enjoy new integration. 
1 min
Instant Messaging and Group Chat Etiquette in a Professional Environment
Communications
Instant Messaging and Group Chat Etiquette in a Professional Environment
We prepared basic rules to be followed when it comes to instant messaging and group chat in a professional environment, so take a look at what those are.

5 min
Meet Viber And Bitrix24 Integration
Applications
Meet Viber And Bitrix24 Integration
As you know Viber offers its users to create public accounts – chats that any user can join, read and follow. 
5 min
New Quote And Invoice Designer For Bitrix24
New Quote And Invoice Designer For Bitrix24
MAKE Interactive created a new app for the Bitrix24 CRM which lets you flexibly and attractively design quotes (or invoices) in your Bitrix24 Cloud service.

2 min
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