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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
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Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
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Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Bitrix24 tips and updates
How to use Bitrix24.Drive as a Free Dropbox Alternative
Bitrix24 tips and updates
How to use Bitrix24.Drive as a Free Dropbox Alternative
The document library in Bitrix24 is extremely powerful. Learn what functions it has and how to use them.

3 min
Using Business Processes for Document Approval
Tasks and projects
Using Business Processes for Document Approval
In this post the Business Processes module is explained. Here you can also find a brief tutorial on creating a business process for document approval.

9 min
Invoices in Bitrix24’s CRM
CRM
Invoices in Bitrix24’s CRM
Bitrix24’s CRM has been enriched with invoice functionality. 

5 min
Practical example of Records Management with a business process in Bitrix24
Tasks and projects
Practical example of Records Management with a business process in Bitrix24
This post provides an example of approving expenses using records management and a business process.
6 min
Total management of email correspondence via Bitrix24’s CRM
CRM
Management of Email Correspondence via Bitrix24’s CRM
Bitrix24’s CRM manages email correspondence with contacts, companies and leads and can receive and append incoming email to the appropriate CRM object or record.
4 min
Mobile CRM, lists, video calls, announcements and a lot more are now in Bitrix24
CRM
Mobile CRM, lists, video calls, announcements and a lot more are now in Bitrix24
Over the last few days, a lot of updates have been made in Bitrix24. Here is the list of it.
5 min
CRM lead creation external sources
Bitrix24 tips and updates
How To: Lead creation from external services
Suppose you have a form on a site that visitors can fill out. You can use the data received in this form to create a lead in the CRM. 
4 min
File sharing in Bitrix24
Tasks and projects
File sharing in Bitrix24
Bitrix24 has a new function which allows the creation of an “external” link to a particular file, so that it can be shared with external users.

2 min
New stuff in Activity Stream: Polls, Appreciations and Smart Follow Mode
Communications
New stuff in Activity Stream: Polls, Appreciations and Smart Follow Mode (Year 2012)
Now the Activity Stream is the main tool for information exchange in the intranet, and we have made a number of changes that make it even more useful for daily communications. 

2 min
How to find social intranet that will work for your company
Business development
How to find social intranet that will work for your company
Here are some pointers collected from people who develop and deploy social intranet solutions for a living.
3 min
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