Mercado Libre
Solution enabling communication with Mercado Libre customers via open channels
Free
In-app purchases
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Rating
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Installations60
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DeveloperAlbato
Description
Mercado Libre is the leading online shopping and cross-border trade organization proving to be the first choice of Latin American e-Commerce sellers.
Our integration app will let you connect Mercado Libre to Bitrix24 to process customer's requests in your unified workspace.
Features and functionalities include:
Learn more about Mercado Libre fees
Our integration app will let you connect Mercado Libre to Bitrix24 to process customer's requests in your unified workspace.
Features and functionalities include:
- Registering a separate Mercado Libre connector in Contact Center for managing open channels
- Connecting an open channel to your merchant account on the platform
- Processing requests, such as customer queries on your items, in separate open channel dialogues
- Automatic lead creation (CRM - Leads)
- Analyzing support metrics via standard means of Bitrix24 for the preferred open channel
- Dedicated support and help instructions by Albato
Learn more about Mercado Libre fees
