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CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
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CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
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Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
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CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
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Call analytics
Free

Call analytics

Analyze inbound and outbound calls, and related costs and sales

Install
Free
  • Rating
    No ratings
  • Installations
    48583
  • Developer
    Bitrix24
Description

Improve the quality of calls in your company. Compare employee workload and efficiency, monitor the waiting time and call length.

Charts in this dashboard:
- Inbound, outbound and missed calls;
- Related sales;
- Failed to successful deals ratio and related calls;
- Calls over days of the week;
- Related sales representatives statistics.

Installation instructions
Technical support
Data security
Added: 06/03/2024
Technical Support
If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support.

Our dedicated support team will be delighted to assist you and provide guidance on any inquiries you may have regarding the app.
Installation instructions
System dashboards are installed on demand; the installation does not require user input. Once installed, the dashboards will be available in the menu if BI Builder is available on your plan.
Data security
Learn more
Call analytics
The application requests access to the following data:
app-scope-icon
BI analytics connector
add BI dashboards
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