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CallGear: calltracking and VPBX
CallGear: calltracking and VPBX
CallGear + Bitrix24 is a CRM integration, combining end-to-end advertising analytics tool with integrated CallGear communication channels and virtual PBX
Install
Free
In-app purchases
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Rating5 / 5
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Installations1118
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DeveloperCallGear Inc.
Description
CallGear + Bitrix24 is a CRM integration, combining end-to-end advertising analytics with integrated CallGear communication channels and virtual PBX. Create a single workspace for your call center, sales department, and marketing & analytics department. It provides the following features for the sales department and call center: clicks to call, information about the caller and their interests, automatic creation of Leads and Tasks from initial requests, transfer to a personal manager, history and context of previous requests, and call listening. It provides the following features for the marketing department: end-to-end analytics from each advertising source, ads, keywords to transactions through calls, chats, inquiries, and targets.
Service rates
Service rates
Technical Support
Feel free to contact the CallGear support service at 1(323)723-3310.
Installation instructions
Two-Step Integration:
1. Click 'Install' on this page.
2. Log into your CallGear account, go to Account - Integration - Bitrix24 and click 'Activate.'
Learn more about installation in the CallGear help center.
1. Click 'Install' on this page.
2. Log into your CallGear account, go to Account - Integration - Bitrix24 and click 'Activate.'
Learn more about installation in the CallGear help center.
Data security
CallGear: calltracking and VPBX
The application requests access to the following data:
CRM
full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.
Telephony
restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics
Users (basic)
read user list and contact information
Company structure
full access: view, create, edit and delete departments
Business Processes
full access: view, create, edit and delete workflow actions, automation rules and triggers; view task list; run workflows
Application embedding
full access: view, create, edit and delete widgets
Chat and Notifications
full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages
Working Time Management
restricted access: clock-in and clock-out times; enable and disable reporting; view reports
Rating
5 /5
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Reviews
Total reviews: 4
Andrew G.
29.06.2024
The best VPBX and telephony Integration with cool support!
Andrew G.
29.06.2024
The best VPBX and telephony Integration with cool support!
Andrew P.
27.06.2024
We’ve been using the app and telephony for over three years. These guys are the only l... more
Andrew P.
27.06.2024
We’ve been using the app and telephony for over three years.
These guys are the only legally approved service for GCC with a native Bitrix24 integration. They have Bitrix24 widget for calls from CRM and mobile applications to stay mobile and get all recordings in our Bitrix24 account.
They deserve five stars.
These guys are the only legally approved service for GCC with a native Bitrix24 integration. They have Bitrix24 widget for calls from CRM and mobile applications to stay mobile and get all recordings in our Bitrix24 account.
They deserve five stars.
Joti D.
22.06.2024
We have been a client to CG for more than 2 years now. I don't remember having any issue... more
Joti D.
22.06.2024
We have been a client to CG for more than 2 years now. I don't remember having any issues. The service is reliable and their support is super quick and friendly. Cannot say anything about their tech-stach because it is clearly visible how good their developers are.
Cheers, Joti
Cheers, Joti
Huthayfa N.
21.06.2024
CallGear is a must have app if you operate in the UAE
Huthayfa N.
21.06.2024
CallGear is a must have app if you operate in the UAE