Sipgate Telephony by Bitrix24 Integrations

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Sipgate Telephony

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175
Developer

Bitrix24 Integrations

Description

Take advantage from integration with Sipgate to get a perfect solution for sales teams. Start using the available features:

Registered inbound calls and automatic generation of leads/contacts/deals depending on Bitrix24 settings;
Automatic call card with client details to save time on searching of information prior to responding to a call;
Call tracking support within Bitrix24 Sales Intelligence;

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Installation instructions

Technical support

Data security

Added: 03/23/2022

Technical Support

https://helpdesk.bitrix24.com/ticket.php

Installation instructions

Complete standard installation procedure and follow instructions inside the app

Data security

Learn more

Sipgate Telephony

The application requests access to the following data:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

Telephony

restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics

Users (basic)

read user list and contact information

Chat and Notifications

full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages

Telephony (outbound calls)

restricted access: make outgoing calls via built-in telephony

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