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CoPilot Your AI-powered assistant in Bitrix24
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CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
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WhatsApp by Whatcrm
Free
In-app purchases

WhatsApp by Whatcrm

Connecting WhatsApp to Bitrix24 allows you to integrate WhatsApp with your Bitrix24 account, simplifying communication with clients and file transfers, including audio messages, directly via Open Channels.

Install
Free
In-app purchases
  • Rating
    4 / 5
  • Installations
    9036
  • Developer
    LifeTelecom
Description

Try the WhatsApp integration with Bitrix24 free for 3 days!

Integration Options:

  • Full integration with Bitrix24 Open Channels: Combine WhatsApp functionality with Bitrix24 for seamless communication.
  • Initiate contact with clients: Stay ahead by starting conversations with clients via WhatsApp.
  • Send files: Easily send photos, videos, and documents (xls, pdf) directly through WhatsApp.
  • Messages with emojis and formatting: Use emojis and basic formatting to create more engaging messages.
  • CRM Marketing: Send messages via Bitrix24 CRM Marketing for more effective engagement.
  • Multiple numbers support: Manage multiple WhatsApp numbers to enhance communication capabilities.
  • Simple widget payment: Pay for the widget after the 3-day free period directly from the widget interface.
  • Send voice messages: Conveniently send and receive voice messages via Open Channels for more dynamic communication.

Pricing and Tariffs

Important!: We do not recommend using the integration for sending messages to gray number lists.

The integration is not intended for spam. If users mark your message as spam, your WhatsApp number may be blocked.

If your number has been blocked on WhatsApp, find out how to resolve it.

Installation instructions
Technical support
Data security
Added: 05/06/2021
Technical Support

For support, use the following channels:

Support hours: from 9:00 AM to 9:00 PM GTM+3

Installation instructions

Installation Instructions:

  1. Click the "Install" button

  2. Check the consent boxes and click "Install" again

  3. Go to the app settings and click the "Create Connection" button

  4. Scan the QR code with the WhatsApp app on your phone

Integration is ready to go! You can now use all the features of WhatsApp integration with Bitrix24.

Data security
Learn more
WhatsApp by Whatcrm
The application requests access to the following data:
app-scope-icon
CRM
full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.
app-scope-icon
Telephony
restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics
app-scope-icon
Open Channels
full access: view, create, edit and delete connectors; view and edit Open Channel settings; manage Open Channel agents etc.
app-scope-icon
Users (basic)
read user list and contact information
app-scope-icon
Contact center
widgets: add, delete and edit widgets
app-scope-icon
Messaging service
full access: view, create, edit and delete message providers; read messages submitted for sending
app-scope-icon
Business Processes
full access: view, create, edit and delete workflow actions, automation rules and triggers; view task list; run workflows
app-scope-icon
Mobile application
restricted access: add user interfaces to Bitrix24 mobile app
app-scope-icon
Application embedding
full access: view, create, edit and delete widgets
app-scope-icon
Chat and Notifications
full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages
app-scope-icon
Creating and managing Chat bots
full access: view, create, edit and delete chatbots and their commands and messages; connect chatbots to chats; edit chats; read all chat messages
app-scope-icon
Robotic Process Automation (RPA)
full access: view, add, edit and delete workflows, stages and timeline items; run activities
Rating
4 /5
5 stars
14
4 stars
5
3 stars
2
2 stars
0
1 star
1
Reviews
Total reviews: 22

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Telegram by Whatcrm Free
Telegram by Whatcrm

Connecting Telegram to Bitrix24 allows you to integrate Telegram with your Bitrix24 account, making it easier to communicate with clients and transfer files directly through Open Lines

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