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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
Demystifying AI: Understanding Its Impact in Today's Business World
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Read articles on CRM from Bitrix24

All categories
Boost Sales with CRM
Sales & revenue growth
Data-Driven Marketing
Customer Success
Power of AI, ML & Big Data
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Find the Perfect Tool
Bitrix24 and Trello: Head-to-Head in Task Management Efficiency
Boost Sales with CRM
Bitrix24 and Trello: Head-to-Head in Task Management Efficiency
Discover how Bitrix24 and Trello stack up in task management efficiency, this comparison will offer valuable insights to help you choose the tool that aligns best with your task management needs and overall business objectives.
10 min
6 Free CRM Tools for Insurance Agents: How Does Bitrix24 Compare?
Boost Sales with CRM
6 Free CRM Tools for Insurance Agents: How Does Bitrix24 Compare?
Explore a comparison of 6 free CRM tools for insurance agents, focusing on how Bitrix24 stacks up in features, functionality, and overall value.
9 min
The Ultimate Guide to Streamlining Customer Relations for SMBs with Bitrix24
Boost Sales with CRM
The Ultimate Guide to Streamlining Customer Relations for SMBs with Bitrix24
Successful management of customer relations is often the difference between success and failure for SMBs. Let's explore the diverse functionalities of Bitrix24 and how it can transform how SMBs interact with their customers, paving the way for growth and success in the highly competitive business landscape.
13 min
The Small Business Owner's Toolkit: Essential Features of Bitrix24
Boost Sales with CRM
The Small Business Owner's Toolkit: Essential Features of Bitrix24
Bitrix24 helps small businesses manage, grow, and scale with ease. Read how its features and functionalities can make the difference for your business.
13 min
How Bitrix24 Enhances Communication and Collaboration in Remote Work Environments
Boost Sales with CRM
How Bitrix24 Enhances Communication and Collaboration in Remote Work Environments
Communication and collaboration are the backbone of success in the modern-day remote working environment. Read how Bitrix24 can make the difference for you.
12 min
The Best CRM for Small Businesses: Bitrix24 vs HubSpot
Boost Sales with CRM
The Best CRM for Small Businesses: Bitrix24 vs HubSpot
The right CRM can make all the difference for your small business. We look at two of the best- Bitrix24 vs Hubspot- so you can make an informed decision about which is best for you.
11 min
From Start-up to Scale-up: Leveraging Bitrix24 for Business Growth
Boost Sales with CRM
From Start-up to Scale-up: Leveraging Bitrix24 for Business Growth
From bootstrap to unicorn: read how you can leverage Bitrix24 to power the growth of your startup.
13 min
Overcoming Common SMB Challenges with Bitrix24
Boost Sales with CRM
Overcoming Common SMB Challenges with Bitrix24
SMBs face a host of unique challenges to their success and growth. Join us as we explore how Bitrix24 empowers SMBs to overcome their everyday challenges and pave the way for success and growth.
11 min
Building a Robust Sales Pipeline with Bitrix24
Boost Sales with CRM
Building a Robust Sales Pipeline with Bitrix24
Build a robust sales pipeline with Bitrix24: Explore our essential strategies for lead management, customer engagement, and sales growth.
12 min
Navigating Business Automation: A Beginner's Journey with Bitrix24
Boost Sales with CRM
Navigating Business Automation: A Beginner's Journey with Bitrix24
Business automation has become a necessity for efficiency and growth in the modern workplace. Read our beginner's guide to the part Bitrix24 can play powering yours.
13 min
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