From Onboarding to Retention: Using HRMS Data and Internal Comms to Strengthen Your Culture

Strong company culture doesn’t happen by chance. It’s not just about perks or fancy slogans—it’s about clear strategies and measurable actions that create real impact.

Think about this: What if you could pinpoint exactly where your culture thrives and where it falters?

HRMS data gives you that clarity.

When combined with effective internal communication, it becomes a powerful tool to understand your workforce, solve challenges proactively, and shape a culture where people want to stay and succeed.

In this guide, we’ll show you how to align these tools for maximum impact, turning insight into action and action into measurable results.

The role of HRMS data in shaping company culture

HRMS (Human Resource Management System) data offers insights into your workforce’s health and morale. It answers critical questions, like:

• Are your employees satisfied with their roles and workplace?

• Which teams are experiencing higher turnover rates?

• How engaged are employees with company initiatives and training?

HMRS data insights

Think of HRMS data as a cultural health check-up. It highlights both opportunities and risks:

• High turnover in specific teams: Could indicate management issues or unclear expectations.

• Low engagement survey scores: Might signal a disconnect between leadership and employees.

• Consistent absenteeism: Could suggest burnout or low morale.

Example… if HRMS data shows high absenteeism in a particular department, you can investigate causes such as workload or management styles, and take corrective actions. By addressing these patterns early, you create targeted interventions that boost morale and productivity.

HRMS data isn’t just about identifying problems—it also highlights your organization’s strengths. Departments with high engagement and low turnover, for example, can serve as models for best practices to rollout across the company.

The Bitrix24 Difference

Bitrix24 offers powerful tools like employee engagement dashboards and real-time reporting to identify trends in satisfaction, engagement, and turnover. With its integrated HR tools, you can quickly act on insights to address risks and opportunities.

Check out our suite of solutions, all built-in to one powerful package.

Onboarding: Setting the tone with HRMS data and communication

First impressions matter. Your onboarding process sets the stage for an employee’s entire experience with your company. Get it right, and you’ll build trust, engagement, and alignment from day one. Get it wrong, and you risk confusion, disengagement, and early turnover.

During onboarding, employees:

• Learn about your company’s mission, values, and goals.

• Understand their role and responsibilities.

• Build relationships with managers and teammates.

• Gain clarity on growth and development opportunities.

A strong onboarding process ensures employees don’t just join your company—they feel like they belong. Effective onboarding also reduces the likelihood of early turnover by providing clarity and connection from the start.

Using HRMS data to refine onboarding

Your HRMS system provides valuable insights to measure and improve employee onboarding. Pay attention to:

• Completion rates: Are new hires finishing onboarding tasks on time? Identify specific bottlenecks, such as unclear instructions or technical issues, and address them to streamline the process.

• Time to productivity: How quickly do employees reach full productivity? If data shows delays, review whether training programs or resources need enhancement.

• Feedback surveys: Do new hires feel informed and supported? Use direct feedback to refine materials or add interactive onboarding sessions.

• Early turnover rates: Are employees leaving within their first 90 days? Investigate underlying causes like unmet expectations or insufficient role clarity.

Example… a company noticing that new hires in a remote role struggle with initial technology setup can implement a pre-onboarding kit with step-by-step tech instructions. Post-onboarding surveys might reveal confusion about company policies, prompting HR to introduce a series of short, engaging explainer videos covering key policies.

How to implement HR software?

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The Bitrix24 Difference

Bitrix24 simplifies onboarding with task automation, centralized document sharing, and progress tracking. You can create custom workflows to ensure every new hire receives the resources they need at the right time.

The role of internal communication in onboarding

Communication during onboarding isn’t just about sharing policies—it’s about building connection and confidence.

• Welcome messages: Personalized emails or videos from leadership create a warm first impression.

• Structured onboarding plans: Clear schedules and expectations reduce uncertainty.

• Regular check-ins: Managers should touch base to answer questions and provide support.

• Accessible resources: Provide a centralized hub for onboarding materials and FAQs.

These strategies ensure new hires feel informed and supported from their first day. Regular updates during the onboarding process keep new hires engaged and reinforce the company’s commitment to their success.

Employee engagement: Keeping the momentum alive

What keeps employees motivated after onboarding ends? Engagement.

It’s not just about showing up for work—it’s about showing up with purpose, enthusiasm, and a connection to your company’s mission. But engagement doesn’t happen by accident. It requires consistent effort, actionable data, and clear communication.

Your HRMS system is a powerful engagement barometer. It tells you what’s working and where you’re losing momentum. Look for:

• Survey participation rates: Are employees engaging with feedback opportunities?

• Absenteeism trends: Frequent absences may signal disengagement.

• Training and event attendance: Are employees showing up for growth opportunities?

• Performance trends: Consistently missed goals may point to low engagement.

Example… if HRMS data highlights a drop in training attendance, you might investigate barriers such as scheduling conflicts or unclear communication about training benefits. Addressing these barriers proactively can re-energize engagement.

The role of internal communication in engagement

Effective internal communication:

• Aligns employees with company goals: Regular updates reinforce purpose.

• Celebrates achievements: Public recognition boosts morale and motivation.

• Addresses concerns transparently: Honest communication builds trust.

• Keeps feedback channels open: Employees feel heard when their input leads to visible change.

Example… celebrating team milestones through company-wide updates can reinforce a sense of achievement and alignment with organizational goals. Quarterly town halls or newsletters can also serve as platforms to highlight progress and share future plans, keeping employees informed and motivated.

The Bitrix24 Difference

With Bitrix24’s collaboration features like group chats, task management, and shared calendars, teams can stay connected and aligned. Its built-in surveys also make it easy to gather and act on employee feedback regularly.

Retention: Using HRMS data to identify risks and act proactively

What’s the cost of losing a great employee? More than you think.

Turnover impacts productivity, morale, and your bottom line. Studies estimate that replacing an employee can cost up to 150% of their annual salary (for specialist or executive positions) when factoring in recruitment, training, and lost productivity . Retaining top talent isn’t about locking people in—it’s about giving them reasons to stay.

Your HRMS system helps you spot warning signs early. Key metrics to monitor include:

• Turnover rates: Are departures concentrated in specific departments or roles?

• Exit interview trends: What are employees citing as their reasons for leaving?

• Engagement survey results: Are satisfaction scores dropping in certain areas?

• Absenteeism rates: Frequent absences can signal burnout or dissatisfaction.

• Promotion and career growth rates: Are employees advancing, or do they feel stuck?

Example… if HRMS data shows high turnover among mid-level managers, it may signal a need for better leadership development programs. Early identification of these patterns allows you to implement targeted employee retention strategies before turnover escalates.

The Bitrix24 Difference

Bitrix24 provides robust analytics tools that allow you to monitor key metrics like absenteeism and engagement trends. These insights help HR teams proactively address turnover risks.

How internal communication supports retention

Clear internal communication builds trust and connection by:

• Sharing career growth opportunities: Make pathways for advancement visible.

• Celebrating achievements: Highlight successes and milestones publicly.

• Being transparent about change: Keep employees informed during transitions.

• Reinforcing company values: Show how decisions align with your organization’s mission.

When employees see their concerns addressed and their contributions valued, they are more likely to stay engaged and loyal. Regular updates about progress on key initiatives—such as diversity programs or career development—reinforce the company’s commitment to its workforce.

Best practices for integrating HRMS data with internal communications

How do you ensure HRMS data doesn’t just sit in reports but drives real change? Through integration with internal communications.

Key best practices

1. Share data in actionable formats: Avoid raw data dumps; use dashboards and summaries that are easy to interpret. For example, if engagement survey scores drop after a policy change, summarize key trends and provide a one-page action plan for communication teams to address the issue with clarity.
2. Foster collaboration between teams: Hold regular syncs, share calendars, and align goals. A retail company, for instance, improved alignment by hosting monthly "HR-Comms Strategy Meetings," where both teams reviewed data insights and co-created messaging for upcoming initiatives.
3. Use feedback loops: Evaluate impact, refine strategies, and share results with employees. For example, after launching a new mentorship program, use HRMS data to track participation rates and survey satisfaction. Share these results in quarterly newsletters to showcase progress and encourage further involvement.
4. Empower managers: Equip them with comprehensive toolkits to ensure consistency in communication. These kits can include pre-written templates, tailored talking points, and resources to address common questions. Adding a layer of practical training—such as workshops on active listening and delivering complex updates—helps managers confidently handle sensitive topics while maintaining transparency and alignment.
5. Stay transparent and consistent: Build trust by maintaining a balance in your communication. Share successes to celebrate progress, but also address challenges openly. For example, introducing a structured schedule for weekly updates keeps employees informed during organizational changes. Ensure messaging remains consistent by integrating feedback loops, allowing employees to see how their input influences leadership decisions.
6. Leverage technology: Use platforms that integrate HRMS data directly with communication tools. You can deploy dashboards that auto-update with engagement metrics, making data accessible and actionable for teams. Consider adding features like automated alerts for upcoming deadlines or initiatives, ensuring real-time alignment across the organization.

By implementing these practices, you can align efforts and ensure your workforce feels informed and valued. Collaboration between HR and communication teams ensures that insights lead to meaningful actions.

How to implement HR software?

Enter your email to download a guide that will get you started with HR management software.

You acknowledge that you have read and understood Bitrix24 Privacy Policy

The Bitrix24 Difference

Bitrix24 integrates seamlessly with HRMS data, offering dashboards, communication tools, and project management capabilities. This integration ensures that employees and managers are always aligned with real-time insights and transparent communication.

Final thoughts

Company culture improvement doesn’t happen by chance. It’s built with intention, insight, and clear communication.

When HRMS data informs communication strategies, and communication amplifies those insights, you create a thriving culture where employees feel valued, informed, and motivated.

So: Start small. Align your teams. Act on your insights.

And Bitrix24 can help you every step of the way.

From data-driven dashboards to seamless internal communication tools, Bitrix24 empowers you to turn insights into action and build a workplace where people want to stay and grow.

Ready to transform your culture? Discover the Bitrix24 difference.

Start for free today.