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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
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Read Bitrix24 articles posted by our team and guest writers

All categories
Boost Sales with CRM
Sales & revenue growth
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Find the Perfect Tool
7 Key Reasons Why Marketing Tools Are Essential for Your Small Business
Data-Driven Marketing
7 Key Reasons Why Marketing Tools Are Essential for Your Small Business
Unveil the secrets to small business success with our guide on the seven key reasons why marketing tools are indispensable, highlighting their role in boosting conversions and fostering customer relationships.
11 min
10 Ways to Develop Your Entrepreneurial Skills
Boost Productivity
10 Ways to Develop Your Entrepreneurial Skills
From creativity to resilience, learn how to cultivate the key entrepreneurial skills that drive business success with our targeted strategies for aspiring and established business leaders alike.
14 min
9 Project Timeline Tactics for Keeping Your Milestones on Track
Goal-Oriented Project Management
9 Project Timeline Tactics for Keeping Your Milestones on Track
Discover the art of mastering project timelines and ensuring your team never misses a milestone again. Ideal for project managers looking to enhance team performance and meet every deadline with confidence
12 min
15 Free Daily Report Templates
Goal-Oriented Project Management
15 Free Daily Report Templates
The main purpose for daily report templates is to track progress and show it to others. It’s not difficult to write a daily report, but it’s extremely useful. Here are some examples of daily report templates that you can use in your business.
13 min
What is Knowledge Management and Why It's Crucial for Your Organization?
Goal-Oriented Project Management
What is Knowledge Management and Why It's Crucial for Your Organization?
Successful organizations recognize the power of their collective knowledge and invest in systems to manage it efficiently. By centralizing information and encouraging its growth and distribution, they harness the complete capabilities of their workforce, driving unparalleled productivity and innovation.
13 min
Essential Mobile CRM Apps for Agile Businesses: 2024 Guide
Boost Sales with CRM
Essential Mobile CRM Apps for Agile Businesses: 2024 Guide
Let's learn about what a mobile CRM is, why you need one, its advantages for both your employees and customers and our top list of available softwares on the market.
16 min
Zoom vs. Bitrix24: Choosing the Right Platform for Virtual Meetings and Collaboration
Find the Perfect Tool
Zoom vs. Bitrix24: Choosing the Right Platform for Virtual Meetings and Collaboration
Compare Zoom and Bitrix24 to determine the best platform for virtual meetings and collaboration, highlighting features, usability, and integration capabilities.
11 min
10 Leading DocuSign Alternatives for Seamless Contract Signing
Find the Perfect Tool
10 Leading DocuSign Alternatives for Seamless Contract Signing
Explore the top e-signature solutions set to lead in 2024, with a special focus on Bitrix24.Sign's unique features and benefits that elevate it above the rest. Learn what makes Bitrix24.Sign the superior choice for meeting digital signature needs.
11 min
Wrike vs. Bitrix24: Comparing Project Management Functionalities
Goal-Oriented Project Management
Wrike vs. Bitrix24: Comparing Project Management Functionalities
Wrike and Bitrix24: comparing these two project management titans to determine which better supports your organizational goals and team productivity.
10 min
Top 5 Customer Support Platforms: Bitrix24's Unique Approach to Client Communication
Customer Success
Top 5 Customer Support Platforms: Bitrix24's Unique Approach to Client Communication
Explore the top 5 customer support platforms, highlighting Bitrix24's unique approach to enhancing client communication and service efficiency.
9 min
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