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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
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Read Bitrix24 articles posted by our team and guest writers

All categories
Boost Sales with CRM
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The Role of AI in Improving Customer Engagement Strategies
Power of AI, ML & Big Data
The Role of AI in Improving Customer Engagement Strategies
Learn how AI revolutionizes customer engagement, offering personalized experiences, improved communication, and enhanced customer loyalty.
11 min
Solving Team Collaboration Challenges with Bitrix24
Effective Team Communication
Solving Team Collaboration Challenges with Bitrix24
Let's explore the various challenges of team collaboration and how Bitrix24 effectively addresses each one, enhancing team productivity and driving better business outcomes.
13 min
Optimizing Resource Allocation in Small Businesses with Bitrix24
Small Business Growth
Optimizing Resource Allocation in Small Businesses with Bitrix24
This article will show you how resource allocation works with Bitrix24, enhancing your small business's productivity and streamlining it’s operations. Success awaits!
11 min
Practical AI Applications: Enhancing Efficiency in Business Operations
Power of AI, ML & Big Data
Practical AI Applications: Enhancing Efficiency in Business Operations
Unlock the potential of AI in business operations to enhance efficiency and drive innovation with real-world applications and insights.
14 min
Navigating Business Growth Challenges Using Bitrix24
Boost Sales with CRM
Navigating Business Growth Challenges Using Bitrix24
Discover how Bitrix24 aids in overcoming business growth challenges, providing solutions for efficient management, team collaboration, and scalable operations.
13 min
Optimizing Hospitality Management with Bitrix24's Integrated Solutions
Customer Success
Optimizing Hospitality Management with Bitrix24's Integrated Solutions
Let's take a look at how Bitrix24's integrated solutions can revolutionize hospitality management, improving both efficiency and the all-important guest experience.
14 min
Maximizing Business Potential with AI: A Guide for Entrepreneurs
Power of AI, ML & Big Data
Maximizing Business Potential with AI: A Guide for Entrepreneurs
Discover strategies for entrepreneurs to leverage AI, enhancing business efficiency, innovation, and competitive edge in a rapidly evolving market.
12 min
Ethical Leadership: 7 Tips for Balancing Values and Business Goals
Inspiring Leadership
Ethical Leadership: 7 Tips for Balancing Values and Business Goals
Business is not for the weak. However, sometimes, success requires a little softness, kindness, and empathy. There are moments when it’s not all about revenue and turning a profit. Sometimes, it all comes down to your values as a company and your ethical standpoint that makes you distinct.
12 min
Mastering the Pareto Principle: What is the 80/20 rule?
Goal-Oriented Project Management
Mastering the Pareto Principle: What is the 80/20 rule?
In this article, we’re going to give you a full picture of how to master the Pareto Principle, covering the theoretical framework as well as its practical applications, advantages, and caveats.
10 min
The 8 Benefits of CRM Software for Legal Teams
Boost Sales with CRM
The 8 Benefits of CRM Software for Legal Teams
In this article, we’re going to delve into eight far-reaching benefits of a CRM for legal teams. From enhancing processes with specialized client intake and CRM software for large legal firms to improving client relationships and securing their data, we explore how these tools are reshaping the legal industry.
10 min
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