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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
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Read Bitrix24 articles posted by our team and guest writers

All categories
Boost Sales with CRM
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Find the Perfect Tool
12 Benefits of Employee Retention for your Company
Team & HR Growth
12 Benefits of Employee Retention for your Company
Let's explore how employee retention can improve your business by looking at the positive outcomes of it. Our 12 benefits will answer the question “what is employee retention?” through in-context examples and make a clear argument for the value of a solid, cohesive team.
10 min
Positive Leadership: 6 Tips to Inspire and Motivate Your Team
Boost Productivity
Positive Leadership: 6 Tips to Inspire and Motivate Your Team
Being a leader sometimes means playing multiple roles at any given time - a mentor, a coach, a disciplinarian, and more. Read on for 6 tips (and more!) to inspire and motivate your team through positive leadership.
9 min
5 Steps on How to Make Meetings More Productive
Goal-Oriented Project Management
5 Steps on How to Make Meetings More Productive
We’re going to explore 5 steps that will show you how to make meetings more productive. Starting from pre-preparation and ending with performance analysis on follow-up tasks, we’ll give you a complete roadmap toward productive team meetings.

9 min
10 Essential Time Management Tools for Increased Productivity
Boost Productivity
10 Essential Time Management Tools for Increased Productivity
Rundown of 10 essential time management tools for increased productivity. Variety of key time management tips for you to adopt a well-rounded strategy without relying on one silver bullet to improve team’s performance.
10 min
7 Key Elements for Effective Internal Communication at Work
Goal-Oriented Project Management
7 Key Elements for Effective Internal Communication at Work
In the vibrant tapestry of the modern workplace, effective internal communication is the thread that weaves all the elements together, connecting team members, fostering collaboration, and driving success.
11 min
6 Free CRM Tools for Insurance Agents: Boost Your Productivity Today
Boost Sales with CRM
6 Free CRM Tools for Insurance Agents: Boost Your Productivity Today
Discover 7 free CRM tools tailored for insurance agents to streamline their workflow, boost productivity and enhance customer relationships
11 min
Best Practices for Integrating CRM Automation with Marketing Strategies: The Bitrix24 Guide
Data-Driven Marketing
Best Practices for Integrating CRM Automation with Marketing Strategies: The Bitrix24 Guide
Our guide to integrating CRM automation with marketing strategies is the key to getting both working harder- for your business and its bottom line.
10 min
Choosing the Right CRM for Your Real Estate Business: Expert Tips and Best Practices
Boost Sales with CRM
Choosing the Right CRM for Your Real Estate Business: Expert Tips and Best Practices
Choosing the right Customer Relationship Management (CRM) system for your real estate business is crucial for streamlining operations, nurturing leads, and- ultimately- closing more deals. Learn expert tips and best practices for choosing the right CRM for your real estate business. Optimize your operations and take your business to the next level!
10 min
10 Impactful Strategies to Empower Your Team Amid a Hiring Freeze — Boost Morale and Thrive Together!
Team & HR Growth
10 Impactful Strategies to Empower Your Team Amid a Hiring Freeze — Boost Morale and Thrive Together!
In today's rapidly evolving business landscape, you might find yourself facing unexpected challenges, and it’s not uncommon that you’ll be up against a hiring freeze.
10 min
Revolutionize Your Weekly Calendar Schedule with These 8 Proven Tips
Time Efficiency Hacks
Revolutionize Your Weekly Calendar Schedule with These 8 Proven Tips
Weekly time management can be tricky. Here we have weekly planning tips that have proven to be helpful in getting you started.
11 min
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