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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
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Read Bitrix24 articles posted by our team and guest writers

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Find the Perfect Tool
10 Revolutionary AI-Powered Knowledge Management Tools to Transform Your Team
Power of AI, ML & Big Data
10 Revolutionary AI-Powered Knowledge Management Tools to Transform Your Team
AI-powered knowledge management tools are transforming how effectively teams can access, share, and manage knowledge. So without further ado, let’s detail the 10 best AI-powered knowledge management tools on the market today.
12 min
6 Signs Your Workflow Communication Needs Improvement (and What to Do About It)
Effective Team Communication
6 Signs Your Workflow Communication Needs Improvement (and What to Do About It)
Workflow communication is the backbone of any successful team, as it lays the groundwork for seamless collaboration, reduced misunderstandings, and sustainable productivity. This article will outline six common signs you need to improve your approach and provide practical tips to address these challenges.
11 min
AI Tools for Data Analytics: Making Sense of Big Data
Power of AI, ML & Big Data
AI Tools for Data Analytics: Making Sense of Big Data
Let's discover how AI tools are revolutionizing data analytics. We’ll explore key applications, top tools, and how to turn big data into actionable insights.
11 min
Choosing the Best AI Scheduling Assistant
Power of AI, ML & Big Data
Choosing the Best AI Scheduling Assistant
The ultimate guide to AI scheduling assistants, perfect for managing complex calendars across time zones. Learn how these tools can enhance productivity and streamline your workflow.
19 min
Top Business Tools Trends: How AI is Shaping CRM for SMBs
Power of AI, ML & Big Data
Top Business Tools Trends: How AI is Shaping CRM for SMBs
See how AI is transforming CRM for SMBs with smarter customer insights, automation, and streamlined processes — all within reach on platforms like Bitrix24.
11 min
A Guide to Writing Job Descriptions
Team & HR Growth
A Guide to Writing Job Descriptions
Discover the art of writing job descriptions that captivate skilled candidates and enhance your recruitment strategy.
11 min
10 Productivity Tools & Apps Every Team Leader Should Know
Boost Productivity
10 Productivity Tools & Apps Every Team Leader Should Know
We’ll review 10 essential tools and apps that help you stay ahead of the game. Whether you’re managing tasks, tracking progress, or hosting team meetings, these solutions are designed to make your day-to-day smoother and your team stronger.
10 min
The Human Touch in High Tech: AI Transforming HR with Heart
Power of AI, ML & Big Data
The Human Touch in High Tech: AI Transforming HR with Heart
See how AI is revolutionizing HR with automation, engagement, and personalization—keeping the human touch alive. Explore Bitrix24's powerful solutions.
11 min
The Great AI Debate: Will Machines Ever Replace Human Creativity in Marketing?
Power of AI, ML & Big Data
The Great AI Debate: Will Machines Ever Replace Human Creativity in Marketing?
Can AI replace human creativity in marketing? Discover how combining AI’s efficiency with human insight leads to impactful, authentic campaigns.
11 min
Small Biz, Big Tech: SMBs Riding the AI Wave to Success
Small Business Growth
Small Biz, Big Tech: SMBs Riding the AI Wave to Success
See how SMBs use AI to grow and streamline operations. Learn from real case studies and explore tools like Bitrix24 to transform your business.
10 min
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