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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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Read Bitrix24 articles posted by our team and guest writers

All categories
Boost Sales with CRM
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Enterprise Solutions
Find the Perfect Tool
Top SaaS Tools Every Business Should Use in 2025
Find the Perfect Tool
Top SaaS Tools Every Business Should Use in 2025
Drowning in a sea of SaaS chaos? Discover how to streamline your business with a single, integrated solution. This article reveals the top tools for 2025 to boost efficiency and productivity. Ready to transform your operations and leave inefficiency behind? Dive in and unlock your business's potential!
12 min
The Ultimate Guide to Choosing the Best CRM Tool for Your Business
Boost Sales with CRM
The Ultimate Guide to Choosing the Best CRM Tool for Your Business
Is managing customer relationships feeling like a circus act? Fear not! Our guide to choosing the best CRM tool is your ticket to transforming chaos into harmony. Discover how Bitrix24 can streamline your operations and boost productivity, whether you're a small startup or a corporate giant. This article reveals the secrets to finding a CRM that fits your business like a glove, offering insights into essential features and types. Don't let disorganization be your downfall—embrace the change and watch your business soar to new heights!
15 min
Turning HRMS Data into Action: Communications Strategies for a More Engaged Team
Team & HR Growth
Turning HRMS Data into Action: Communications Strategies for a More Engaged Team
In this guide, you’ll discover how to put HRMS data into action with clear communication strategies that drive engagement, build trust, and deliver results.
11 min
Translating Data into Strategy: Using AI Analytics in CRM to Guide Your Business Growth
Power of AI, ML & Big Data
Translating Data into Strategy: Using AI Analytics in CRM to Guide Your Business Growth
In this article, we’ll break down how to unlock smarter business growth with AI analytics in CRM—transform data into insights, optimize decisions, and drive results.
11 min
Global Insights, Local Actions: Transforming Global Business Analytics into Targeted Campaigns
Data-Driven Marketing
Global Insights, Local Actions: Transforming Global Business Analytics into Targeted Campaigns
In this guide, you’ll learn how to turn global business insights into impactful local campaigns with actionable strategies, essential tools, and measurable outcomes for success.
10 min
From Lead to Loyal Customer: Integrating Your CRM with Calendars & Booking Tools
Time Efficiency Hacks
From Lead to Loyal Customer: Integrating Your CRM with Calendars & Booking Tools
Whether you’re leading a sales team, building customer relationships, or running support, this guide will help you simplify workflows, reclaim hours, and deliver a standout experience every time.
10 min
Understanding CRM Analytics: How Data Drives Smarter Business Decisions
Power of AI, ML & Big Data
Understanding CRM Analytics: How Data Drives Smarter Business Decisions
Harnessing CRM analytics allows companies to make informed decisions and anticipate customer needs. This article highlights the role of data in driving growth and optimizing sales strategies for long-term success.
11 min
How AI Calendars Revolutionize Booking and Scheduling Efficiency
Time Efficiency Hacks
How AI Calendars Revolutionize Booking and Scheduling Efficiency
Improve your scheduling efficiency with AI calendars that optimize booking processes and save time. Learn about 10 key advantages, including smart reminders and real-time updates, for solopreneurs and enterprises alike.
11 min
Mastering Customer Communication: Using CRM + AI Prompts to Respond Faster and Smarter
Power of AI, ML & Big Data
Mastering Customer Communication: Using CRM + AI Prompts to Respond Faster and Smarter
In this guide, you’ll discover how CRM + AI prompts can transform customer communication, with faster, smarter and more scalable solutions to enhance every customer experience.
12 min
The Smart Buyer’s Guide: 8 Key Factors to Pick the Best CRM
Boost Sales with CRM
The Smart Buyer’s Guide: 8 Key Factors to Pick the Best CRM
Learn the 8 essential criteria for choosing a CRM that’s user-friendly, scalable, secure, and tailored to your business needs.
12 min
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