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Remote Work and the Future of Contact Centers

The main challenge of remote work is to preserve a decent quality of customer service. To achieve this goal, businesses install dedicated software and introduce new policies. From this article, you'll get to know how to optimize the work of a remote contact center and improve client satisfaction.

6 min

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8 Tips for Effective Virtual Meetings: Do's and Don'ts for Attendees and Presenters

These days, you don’t have to be in the same room to be privy to the latest updates in your team. One video call and you’re all caught up in the latest happenings in the office even though you may be hundreds of miles away.

8 min

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7 Tips to Avoid Remote Work Security Risks

Remote work has been around for some time now but more and more companies are allowing their employees the option to work offsite. That being said, remote work security is compromised each and every time and with that, the company’s overall security as well.

6 min

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6 Remote Leadership Tips For Your Business Success

Remote work is not foreign to most companies since it's an initiative some businesses have been offering to their employees to encourage work-life balance and boost morale. If you're looking for a bit of inspiration and motivation, we bring you 6 remote leadership tips for your business success.

7 min

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Online Workspace: 7 Invaluable Benefits For Your Business

If you’re reading this, you probably have a store or service that has at least a basic customer-facing online home. This article will take a look at 7 of the top advantages of online workspaces — all of which you can get when you sign up to Bitrix24.

6 min

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How To Create a Successful Remote Work Plan For Your Team

More and more teams are making the jump to an online format and for good reason. Here, we’re going to tell you what remote work planning is, how to create one, and how it will help you transition to an online office.

6 min

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7 Essential Tips For Effective Remote Client Management

Client management demands a delicate mix of communication, honesty, and high-quality output. Working remotely should never compromise client relations since clients breathe life into the business. Here, we will touch on the 7 essential tips for effective remote client management.

6 min

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The 20 Best Software Tools for Remote Teams

With the wealth of available software for remote work on the market today, choosing the right one can take up some time and be quite a challenge. Here, we’re going to list down the 10 best software tools for remote teams to narrow the playing field.

12 min

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7 tips for how to onboard a new hire virtually

Remote teams are all the rage right now, but many managers find themselves at a loss when thinking about how to onboard a new hire. So to make this transition to the online workplace easier, we’ve put together this handy list to show you what’s the best way to onboard a new hire.

5 min

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Online Collaboration Tools: The Best Bitrix24 Functionalities for Remote Teams

The market is filled to the brim with online collaboration tools for your team to try but how do you even start finding out which tools they really need the most and where to get them?

7 min

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