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CRM Manage sales and clients effortlessly
Sales management Manage leads, deals, contacts, pipelines, access permissions & roles
Contact center Omnichannel communications via CRM forms, website widget, live chat, WhatsApp, Instagram, telephony, email
Sales team collaboration Work with chat, video calls, tasks, calendar, file storage, online documents
Sales enablement Get estimates, invoices, payments, catalog, inventory, e-signature, CRM store
Analytics & reports Analyze sales funnel, employee performance, Sales Intelligence, BI Builder dashboards
Mobile CRM Leads, deals, invoices, payments, telephony, emails, inventory, calendar at your fingertips
Marketing Use email campaigns, social media ads, SMS, telemarketing, landing pages
Automation & integrations Set CRM rules and triggers, workflow automation, automated funnels, API
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
See all CRM features
Tasks & Projects
Tasks & Projects Get work done easier & faster
Task management Choose between Kanban board, Gantt chart, Scrum, task list
Task tracking Take advantage of checklists & sub-tasks, task summary, time tracking, focus & supervisor mode
API & integrations Connect your tasks to other services via API integration for advanced task automation
Project management Use projects, workgroups, project planning, roles, access permissions
Employee performance Get productive with task reports, workload management, task efficiency & KPI
Mobile tasks Task creation, task tracking, notifications, comments, chat on the go
Project collaboration Work faster with chat, video calls, comments, file storage, documents, external users, task templates
Automation Save time with automatic task creation and workflow automation
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
See all Tasks & Projects features
Collaboration
Collaboration Power up your teamwork
Online workspace Use chat, activity feed, comments, reactions, company-wide video announcements
Online documents & file storage Store, share and edit documents online easily with co-workers using company drive
Workgroups Create workgroups, invite external users, set access permissions and work on tasks and projects
Online meetings Do more with video calls, video conferencing, screen sharing, call recording and custom backgrounds
Shared calendars Plan with company & personal calendar, open time slots, meeting room booking, calendar sync
Mobile communications Team messenger, video calls, comments, calendar, notifications anywhere
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
See all Collaboration features
Sites & Stores
Sites & Stores Create websites that sell
Website builder Use our free CMS, templates, hosting, AI-generated images and texts to create awesome sites
Social selling Sell your products directly via Facebook, Instagram, WhatsApp or Telegram
Website forms Capture leads with custom order forms, registration & feedback forms, and forms with conditional fields
Landing pages Generate leads with capture forms, automated funnels and Google Analytics integration
Online store Maximize ecommerce with inventory management, order processing, delivery and online payments
Mobile sites & online stores Responsive design, online orders, client management in your pocket
Website widget Enable widget to chat with site visitors, use popular messengers and accept callback requests
Online marketing tools Increase sales with email marketing, Facebook or Google Ads, marketing automation, CRM integration
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
See all Sites & Stores features
HR & Automation
HR & Automation Optimize workflows & manage HR data
Employee management Use employee profiles, company structure, access permissions, Active Directory
Culture & engagement Get company news, polls, appreciation badges, tags, personal notifications
Mobile HR Chat, video calls, employee profiles, approvals, notifications on the go
Work management Track employee performance with KPI, work reports, supervisor view
Internal communications Communicate via video announcements, memos, public and private chats
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
Information management Work with knowledge bases, online documents, file storage, access permissions
Automation Streamline operations with requests, approvals, expense reports, RPA, workflow automation
See all HR & Automation features
CoPilot
CoPilot Your AI-powered assistant in Bitrix24
CoPilot in CRM Call audio-to-text transcription, call summary, field autocompletion in deals
CoPilot in Tasks AI-generated task descriptions, task summaries, checklists, comments
CoPilot in Chat Unlimited source of ideas, AI-generated texts, brainstorming, and more
CoPilot in Sites & Stores Compelling copy on demand, AI-generated images, detailed prompts, text translation
CoPilot in Feed Thread summaries, AI-generated ideas, text editing & creation, AI-written responses, text translation
See all CoPilot features
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The Role of AI in Improving Customer Engagement Strategies
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Read Bitrix24 articles posted by our team and guest writers

All categories
Boost Sales with CRM
Sales & revenue growth
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Find the Perfect Tool
8 Common Mistakes to Avoid When Designing Website Forms
Data-Driven Marketing
8 Common Mistakes to Avoid When Designing Website Forms
We will cover the common mistakes many companies make when designing website forms and share with you concrete solutions for the best form design practices.
11 min
CRM Project Management Software Benefits
Goal-Oriented Project Management
CRM Project Management Software Benefits
There are many things to take into consideration for a business owner. What are the benefits of investing in all-in-one solutions? How to choose the best CRM software with project management features? All these questions will be covered in this article.
10 min
Why is Internal Communication Important for Your Business?
High-performance teamwork
Why is Internal Communication Important for Your Business?
Are you missing something to make your business go smoother? Take a look at why internal communication is important and what you can achieve with it.
12 min
How To Master Effective Planning: Tips That Will Set You Apart
Goal-Oriented Project Management
How To Master Effective Planning: Tips That Will Set You Apart
Tips for effective planning that will give you an edge over the competition. How to get organized and work with a team to complete tasks and projects effectively.
9 min
5 Essential AI Chatbots for Your Business: From Tech Support to HR
Power of AI, ML & Big Data
5 Essential AI Chatbots for Your Business: From Tech Support to HR
Explore five essential AI chatbots for your business, covering everything from tech support to HR, enhancing efficiency and user interaction
9 min
5 Best AI Customer Support Tools
Power of AI, ML & Big Data
5 Best AI Customer Support Tools
Discover the top 5 AI customer support tools to boost efficiency and elevate customer satisfaction.
11 min
The Ultimate List of SEO Tools for Digital Marketers in 2024
Data-Driven Marketing
The Ultimate List of SEO Tools for Digital Marketers in 2024
Let's explore the digital marketing tools making waves in 2024. We will discuss how digital marketing tools can be integrated with Bitrix24 to maximize their impact and your results.
12 min
10 Essential Employee Onboarding Tools for Seamless New Hire Integration
Team & HR Growth
10 Essential Employee Onboarding Tools for Seamless New Hire Integration
In this article, we will go through 10 essential HR tools to make your onboarding process smoother and more impactful. From onboarding portals and document management systems to social collaboration and mobile training, you’ll have a start-to-finish overview of what makes new employee orientation successful.
11 min
Small Business Marketing in 2024
Data-Driven Marketing
Small Business Marketing in 2024
A solid small business marketing strategy consists of data-driven marketing tactics. Here's how every small business owner should approach the development of a small business marketing strategy.
14 min
6 Innovative Features Your CRM System Needs
Boost Sales with CRM
6 Innovative Features Your CRM System Needs
Explore the 6 innovative CRM features your system needs to enhance customer relationships, increase efficiency, and drive sales growth.
12 min
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