Product

Ensuring effective lead tracking for a IT company from South Africa

Adrienne Kelly

Associate, Tangent Solutions

Bitrix24 has enabled us to ensure that the Sales team effectively tracks their leads from initial engagement to deal closure.

Background

Tangent Solutions, established in 2010, is a South African IT company specializing in digital business solutions. Our services encompass business automation, cloud migration and optimization, software development, cybersecurity, and software-defined networking solutions.

With over a decade of experience, Tangent Solutions has become a trusted partner for organizations seeking to navigate the complexities of the digital landscape.

Tangent Solutions is a 51% Black Women Owned Business with a BBBEE Level 3 status, reflecting its commitment to empowerment and transformation within the South African context.

Tangent Solutions offers a range of specialized solutions, including transformative cloud experiences, software development, business automation, cybersecurity, and more.

Challenge

Before Bitrix24, our Sales team struggled to track leads effectively from the initial engagement to deal closure. We needed a system that provides real-time insights into sales and client interactions.

As a digital solutions company, Tangent Solutions also required seamless communication across teams. Without automation, our sales team had to spend too much time on repetitive tasks.

Solution

Using Bitrix24 has enabled us to ensure that the Sales team effectively tracks their leads from initial engagement to deal closure.

Bitrix24 also provides visibility into account activity while enhancing client interactions through automated reminders and alerts. These automations help the Sales team stay engaged with clients and keep key internal stakeholders informed about deal progress in real time.

Tangent Solutions and 15 million other businesses around the world have chosen Bitrix24

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